FAQ: Mag O-3: Snap. Grip. Stand|MagiMirror: Your Mirror. Anywhere
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What phones does the Mag O-3 and the MagiMirror stand work with?

Both the Mag O-3 and the MagiMirror stand are compatible with MagSafe phones and cases. For non-MagSafe phone cases, it comes with a metal ring to work with phone cases made from TPU, PC and aluminum metal.

Last updated: July 11, 2025 01:31

What should I do if I want to pledge for more units than allowed in a reward tier?

Please contact us directly with your desired unit quantity. We’ll provide a quote, which you can then pledge via the ‘No Reward’ option. our contact email: [email protected]

Last updated: July 29, 2025 19:08

How many angels can Mag O-3 or MagiMirror stand?

Both the Mag O-3 and the MagiMirror stand support adjustable angles between 0 and 180 degrees. letting you freely set the optimal viewing position.

Last updated: July 29, 2025 19:08

When we are charging my phone wirelessly, Do I need to take Mag O-3 or MagiMirror Stand off?

No need to remove Mag O-3 from your phone for wireless charging.Simply unfold the center ring to enable wireless charging compatibility. (*Only applicable to phones compatible with wireless charging *)

But you need to remove the MagiMirror Stand because it isn’t compatible with wireless chargers.

Last updated: July 29, 2025 19:08

I emailed the pictures needed for customization. Will you provide a preview for confirmation?

After collecting the pictures you provided, we will design mock-ups for you to choose from. The item shipped will be the final version you selected. (We only offer customization services for MagiMirror Stand, and they are limited in quantity.)

Last updated: July 29, 2025 19:08

How to install Mag O-3 and MagiMirror stand for other phones without MagSafe?

1.Peel off the removable adhesive backing from the metal ring. 2.Position the ring near the MagSafe area on your phone. Feel the magnetic alignment snap into place, then release the ring. 3.Press firmly on the ring to ensure full adhesion to your device. 4.Attach your Mag O-3 or MagiMirror stand magnetic accessories (or other compatible magnetic accessories) and enjoy!

Last updated: July 29, 2025 19:08

Does the MagiMirror stand only have a 1x mirror?

No, This product has two built-in mirrors—one side is a 1x mirror, and the other side is a 3x mirror.

Last updated: July 29, 2025 19:08

How many colors are available for selection?

Mag O -3 have two color: Black aluminum with black band and silver aluminum with black band. MagiMirror Stand have six patterns : Six laser-engraved patterns on its front surface. We will collect your preferred pattern through a survey after the crowdfunding campaign ends.

Last updated: July 29, 2025 19:08

When will orders ship?

Shipping begins in September 2025. Tracking updates via email.

Last updated: July 29, 2025 19:08

How do I select my Mag O-3 's color or provide shipping details?

The post-campaign survey will collect color, shipping address, and add-on selections.

Last updated: July 29, 2025 19:08

How do I pledge?

In order to pledge, click that green button that says “Back this project”. You’ll get to select your shipping country and choose your desired pledge level and reward.

Last updated: July 29, 2025 19:08

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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